Frequently Asked Questions

Everything you need to know about designing, generating, and printing ID cards with CraftMyID.

General & Getting Started

CraftMyID is a professional, browser-based ID card design and bulk generation tool tailored for schools, universities, and corporate environments. It is a product of BidHex.
No, CraftMyID operates entirely in your web browser. You do not need to install any heavy applications or drivers.
It is ideal for HR professionals, school administrators, event organizers, and any organization needing professional, secure ID credentials quickly.
We offer both free trial capabilities and premium licenses. Please check our Pricing page for detailed information.
While you can view and download generated IDs on mobile devices, we recommend using a desktop browser for designing templates to utilize the full drag-and-drop experience.
CraftMyID is a product of BidHex. All licenses, intellectual property, and copyrights are strictly reserved by BidHex.
In the editor, you can design and save as many unique templates as you want in your personal dashboard.
Yes, our dedicated support team at BidHex is available via the Contact Support link in the footer.

Designing & Editor Features

Yes! Our editor fully supports double-sided card designs. You can seamlessly flip between the front and back side.
Simply click the 'QR Code' button in the toolbar. You can link it to a static URL or use dynamic fields (e.g., {studentId}) to generate unique codes per person.
Yes, we support Code128 barcodes. They can be dynamically mapped to CSV data just like QR codes.
Absolutely. We support a wide variety of modern Google Fonts like Inter, Roboto, Poppins, and more.
Dynamic fields are text placeholders (like {name} or {department}) that automatically get replaced with actual data when you use the Bulk Generator.
Yes, you can upload PNG, JPG, or SVG images directly to the canvas using the Image tool or by pasting directly from your clipboard.
Click the 'Photo Box' tool. This creates a dashed rectangle. In the Bulk Generator, you can map column data containing image URLs directly into this box.
Yes, our editor includes high-quality background textures like noise, dots, grid, and stripes.
Our canvas features smart snapping guidelines that help you align text, shapes, and images to the center or edges of the card.

Bulk Generation & CSV Data

You select a template containing dynamic fields, upload a CSV spreadsheet with your data, and the system automatically generates a unique ID card for every row.
A standard CSV file. The top row must contain header names that exactly match the {dynamic fields} in your design (e.g., name, rollNo, bloodGroup).
Include a column named 'photo_url' in your CSV containing links to images, or simply click the image placeholder in our Bulk Data Grid to upload files directly from your computer.
Our system can easily process hundreds of cards at once. For massive batches (10,000+), we recommend splitting them into smaller CSV files for optimal browser performance.
If a row is missing data for a specific field, that field will simply be left blank on the generated ID card.
Yes! CraftMyID features a built-in Data Grid where you can edit text and upload photos manually before hitting Generate.
To ensure maximum privacy and speed, generation happens locally in your browser. The generated images are not permanently stored on our servers.

Exporting & Printing

You can download individual cards as high-resolution PNGs, or download bulk batches as a ZIP file containing PNGs or a multi-page PDF.
Yes, we use a 300 DPI multiplier to ensure all exported cards are crisp and ready for professional thermal ID printers.
Yes! When exporting to PDF, you can toggle 'Show Cut Lines' which adds crop marks and dashed borders to help you manually cut the cards if you are printing on standard A4/Letter paper.
We support standard CR-80 (Credit Card size), CR-79, Event Badges, Business Cards, and fully custom dimensions.
If you do not specify a background color in the editor, we automatically enforce a solid white background during bulk generation to ensure compatibility with all printers and PDF viewers.
Yes, our PDF generator perfectly aligns front and back designs. The back sides are automatically mirrored so they align perfectly when printed on double-sided duplex printers.
You can print the generated PDF on a standard laser/inkjet printer using PVC card stock, or send the individual PNG files directly to an ID Card Thermal Printer (like Fargo, Zebra, or Magicard).

Pricing & Legal

As stated in our Legal terms, all purchases are strictly final and non-refundable once completed. Please utilize our free trials to ensure the product meets your needs before buying.
Billing is securely handled by our authorized payment processors. CraftMyID is crafted and managed by BidHex.
Yes, organizations can use CraftMyID to generate credentials for their employees and events. However, reselling access to the platform itself is prohibited.
Your card templates are stored securely in our cloud database (Supabase), but bulk generation data (CSV files) is processed locally in your browser to maintain strict privacy.
Photos uploaded into the Data Grid are temporarily converted into localized browser memory (base64) and are not uploaded to public servers during the bulk generation process.
Please refer to the Terms & Conditions page or contact BidHex support directly.
Yes, we adhere to strict privacy guidelines regarding personal data. Please read our Privacy Policy for detailed information.
You will retain access to your account until the end of your billing cycle. Afterwards, access to premium features will be restricted, but your data will be safely retained.
A product of BidHex. Crafted and managed by BidHex. All licenses reserved.